We are family and when you study with us, you are a member of that family. This means we want to make sure you are happy so if there is anything causing you a problem or worrying you, please come and tell us. We all want to help. We will do whatever we can to help solve problems for you and to make your stay with us enjoyable. Tell us as soon as there is an issue so we can solve it and you can enjoy the rest of your stay.
You can speak to any member of staff or you can ask to speak to a particular person - whatever is best for you! Val Hennessy and Pete Gibson are always ready to listen to students and to address any issues and they love to hear good suggestions, too, so if there is something that you think could make IH Bristol even better, tell us. Don't wait until you are leaving to let us know about something that will make life better for everyone.